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Q:

How does On Demand deliver new technologies without a major investment?

A:
Whether enhancing messaging features, improving a call center’s customer care, or overhauling a corporate communications infrastructure, businesses can benefit from IP telephony. But many companies focus only on purchasing an on-premises option for migration to IP telephony. Moving to an on-premises solution sometimes means time-consuming planning and budgeting. An alternative to on-premises ownership is a flexible and easy-to-implement solution: Avaya On Demand provides a full portfolio of communications solutions available with no major upfront capital expenditure. Now, businesses can deploy Intelligent Communications through a service, with the same features and functionality as an on-premises solution, but piped over a wide area network (WAN) connection from a secure data center in a pay-as-you-go, per-seat, per-month model.
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EXTENDED ANSWER:
How does On Demand deliver new technologies without a major investment?
 
Avaya On Demand delivers the benefits of Avaya IP telephony in a low-risk, easy-to-implement solution. With an on demand model, businesses avoid any large capital investments and purchase requirements, reducing the financial risk when considering migration to a converged network running IP telephony applications.

Avaya has created IP Telephony On Demand, Contact Center On Demand and Messaging On Demand solutions. Each solution, sold through our Channel Partners such as Service Providers and Avaya BusinessPartners, is housed and maintained in a secure off-site data center and managed by trained Avaya technicians 24 x 7. The innovative design allows staff to access feature-rich applications as they’re needed—on demand—eliminating wasted or unused capacity associated with traditional, on-premises solutions. The on demand model is flexible and scalable, so a company can easily scale up and down depending on seasonal and business trends.

Designed for midsize businesses, Avaya On Demand solutions can help businesses realize significant cost reductions and increased asset utilization, two powerful metrics to measure profitability. A converged data and voice network allows businesses to deploy one unified communications platform across many branch/remote offices. Businesses must be both productive and cost-conscious to compete effectively in today’s marketplace. Wasted or unused communications capacity can create significant costs and hinder a business’s asset utilization.

With On Demand, there is no need for businesses to evaluate, design and manage a multi-vendor environment. This is handled centrally as each solution is monitored and managed from the Avaya data center to create a more stable communications platform on which to conduct business. Avaya offers a complete suite of telephony applications and hardware for as much or as little of your network as you want to migrate. All connectivity, applications and hardware are already tested and certified for interoperability, saving you the trouble of negotiating complex contracts with multiple providers and vendors. Avaya stays current on software updates to keep any branch offices and remote workers on the same system version, virtually eliminating your burden of technology management.
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