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Q:

What are the benefits of a managed solution for audio conferencing?

A:
Avaya Managed Services for Meeting Exchange is a cost-effective alternative to the high-priced conferencing services available from Service Providers today. Ideal for mid-to-large enterprises, this solution provides reservation-less and reserved conferencing, as well as complete services support. The service is delivered for an economical per-minute or per-license/per-user fee each month. Unlike other solutions, Avaya Managed Services for Meeting Exchange gives you the advanced capabilities of in-house conferencing from a single source—offering savings of 30-70% over what you may be paying to multiple providers for conferencing today.
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EXTENDED ANSWER:
What are the benefits of a managed solution for audio conferencing?
 
Avaya Managed Services for Meeting Exchange can scale to your business needs—supporting from two to 20,000 simultaneous users. We deliver worry-free, always-available conferencing for your business, complete with comprehensive service and support that includes Helpline, Operator Services, and full System Administration and System Management. Businesses requiring advanced functionality for collaborating can choose from features such as:
  • Web Conferencing for virtual application sharing.
  • Attended Conferencing for an operator announcement at the start of the conference and quality monitoring of the transmission.
  • Event Conferencing for continuous operator support throughout the conference—queuing questioners, polling participants and exchanging information with the conference host.

The entire conferencing solution can be implemented with little or no capital budget investment from you. Avaya Meeting Exchange is installed on your premises, and is integrated directly into your organization’s private voice and data networks. This minimizes the need for your employees to access an external network to join a conference call—and internal networking provides significant cost savings for your organization.

Since Meeting Exchange is installed behind your firewall, you can apply enterprise security policies to your conferencing solution, thereby increasing your overall ability to comply with current security legislation. You get the leading, worldwide conferencing system that is compatible with any environment—TDM, IP, mixed TDM/IP, and it works with multi-vendor equipment. And, Meeting Exchange is interoperable with your other business applications, scheduling systems, and employee directory databases, which delivers an enhanced user experience.

There’s little impact to your in-house IT support staff when you rely on Avaya. There’s no special training required for end-users. In fact, you may already be using the Avaya Meeting Exchange system today through a Service Provider. There’s a better option from Avaya—get great capabilities and great management with Managed Services for Meeting Exchange.
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