Go
IP Telephony Contact Centers Unified
Communications
Communications Enabled
Business Processes
Learn the Facts About Mobility

Q:

Is there a way to combine SIP presence and instant messaging, email, Web conferencing, and audio conferencing into one collaboration tool?

A:
The Avaya Video Telephony Solution makes desktop or multi-point video conferencing as easy and full-featured as a phone call, by integrating Avaya IP Softphone and Avaya Communication Manager seamlessly with Polycom video end points.
Read More
 
EXTENDED ANSWER:
Is there a way to combine SIP presence and instant messaging, email, Web conferencing, and audio conferencing into one collaboration tool?
 
With the Video Telephony Solution, you can launch a video conference directly from your Avaya IP Softphone with a single click, and use all of the Avaya telephony features you’re used to, such as hold, call forward, call transfer, and coverage.

The integration of Avaya Communication Manager with Polycom video endpoints also simplifies the process for launching a voice and video conference. By enabling automatic registration and authentication of video end points, it allows users to leverage common directories and a single dial plan for voice and video (dial an extension on your switch, and connect voice as well as video), making the connection quick and seamless.

Your IT department will also like the solution. The solution uses Avaya Communication Manager as a converged gatekeeper for voice and video, allowing your business to maintain a single IP network for voice and video, making the solution easier to distribute across the enterprise and lowering the Total Cost of Ownership.

The solution allows businesses to choose the high-quality Polycom video products that suit their needs, whether it be a point-to-point desktop unit, a Polycom VSX group system, or a Polycom MGC multipoint bridge.
Do your Research
Connect
with Avaya

Contact Avaya:
Australia
Phone 1800 302 833

New Zealand:
Phone +61 2 9352 9000

arrows More Asia Pacific Telephone Numbers

arrows Let us contact you

arrows Find an Avaya BusinessPartner