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Learn the Facts About IP Telephony

Q:

What should your IP telephony partner offer as you migrate to a converged network?

A:
When you’re the one making the decision on how your company invests its limited technology budget you need assurances that your vendor will be there for you. Enterprise communications are too important to risk without complete confidence in your technology partner. Avaya is ranked number 1 in the world in IP telephony, voice mailbox deployments, contact centers, and proactive communications. You can trust Avaya expertise for advice, implementation, and management for the migration of your traditional communications to a converged voice and data network.
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EXTENDED ANSWER:
What should your IP telephony partner offer as you migrate to a converged network?

 
The promise of IP telephony is that it allows your business to communicate and operate as one highly-effective, integrated entity. Regardless of how many locations or what technology platforms were purchased over time, if they can work together, then users can gain new benefits without having to learn new interfaces. Moving to IP with a number of different vendor applications and equipment supporting voice and data functions can be a challenge, but it is really the norm.

Interoperability is critical to reap the benefits of incremental infrastructure or application investments. As the world leader in enterprise IP telephony, Avaya has designed its IP Telephony solutions specifically to work across your existing networks, applications, and devices. Avaya uses open standards and optimizes integrations through Services Oriented Architecture (SOA) and Session Initiation Protocol (SIP).

The challenge for IT managers is to leverage existing applications, user training, and infrastructure investments while deploying new solutions that will meet their future needs. To enable new capabilities without having to throw away the existing infrastructure and desktop tools is no longer an unrealistic goal. Avaya IP Telephony migration initiatives can layer on top of your existing network, to seamlessly integrate with almost every other application and equipment you may have in place. With Avaya you can keep up to 85% of your current infrastructure investment.

Interoperability is also important as you consider the benefits of deploying IP telephony globally, so your distributed enterprise can communicate and operate as one. Avaya focuses on providing interoperability to deliver new business models that can increase productivity and speed business change, all on a single network. Avaya makes it easy for you to move efficiently, reliably, and securely to the benefits of IP technology.

Avaya covers the world, delivering solutions through a global direct sales force, 7,000 service professionals, 2,500 certified BusinessPartners, and 37 network operating and technical support centers worldwide. Our R&D professionals are focused on practical innovation to help our customers meet their goals, today and tomorrow. We work with leading integrators and applications and systems providers to expand our solutions and serve each customer’s needs.

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