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Learn the Facts About IP Telephony

Q:

Why is interoperability vital to IP Telephony?

A:
The promise of IP telephony is that it allows your business to communicate and operate as one highly-effective, integrated entity. Regardless of how many locations or what technology platforms were purchased over time, if they can work together, then users can gain new benefits without having to learn new interfaces. Moving to IP with a number of different vendor applications and equipment supporting voice and data functions can be a challenge, but it is really the norm.

Interoperability is critical to reap the benefits of incremental infrastructure or application investments. As the world leader in enterprise IP telephony, Avaya has designed IP Telephony solutions specifically to work across your existing networks, applications, and devices.
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EXTENDED ANSWER:
Why is interoperability vital to IP Telephony?
 
The challenge for IT managers is to leverage existing applications, user-training, and infrastructure investments while deploying new solutions. Buying decisions for any new application have to have assurances that anything new will not only meet the immediate needs, but prepare for future capabilities not yet identified. The only way to accomplish the task is to be sure all new technology deployments are based on open standards.

Avaya has been committed to open standards for years. We have built our MultiVantage™ Business Communications Applications portfolio around them. In fact, as enterprises awaken to the benefits of integrating the multi-modal communications and presence capabilities of SIP into their business processes, Avaya will be prepared to help them realize the potential with solutions built upon the building blocks of XML, and Services Oriented Architecture (SOA).

By using open standards Avaya has been able to break down the capabilities within enterprise applications into modular, self-contained components that can communicate with each other and with business applications through a well-defined interface. This common set of communication protocols connects all applications and services within the enterprise, regardless of their underlying hardware, operating system, or programming language. By following an SOA methodology, XML based web services, and open standards Avaya has enabled unlimited possibilities of integrating with other vendor applications.

Through open standards and interoperability, IP Telephony enables businesses to be nimble enough to adjust to the ever evolving customer demands. By incorporating the efficiencies of Business Communications applications into operations, efficiency gains can be found throughout the enterprise. Avaya is committed to helping customers find ways for communications to positively impact every facet of their business and enable them to function as one highly-effective, integrated entity.
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