Contact Center solutions within the Avaya
Customer Interaction Suite are infrastructure
agnostic. A strength of an Avaya contact center
solution is that it allows you to run IP at
the core, IP at the endpoints, IP for the
transport - or any combination thereof! Avaya
multi-media contact center applications support
multi-vendor platforms, and run over multi-vendor
data networks. Whether fully IP, or a mix
of IP and TDM, Avaya allows you to evolve
to IP-based communications where and when
it makes sense for your business - truly your
path, your pace, your choice.
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