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Intelligent Customer Service
Gain the competitive edge where it matters most. Learn how Avaya Intelligent Branch solutions can change your business.
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Key Topics
arrow Learn How SIP Transforms Communications
  Session Initiation Protocol (SIP) integrates all forms of communications—like voice, video, or instant messaging—giving users better control over their communications.
Featured Customers
arrow Commerce Bank Connects and Saves
  Watch the video to learn how Avaya Intelligent Communications helped Commerce Bank connect more than 200 branches and save over $2 million
arrow Security Service Federal Credit Union
  Federal Credit Union needed to tie together 28 service locations for improved bank-by-phone services. They chose Avaya to extend uniform communications features and capabilities across all its offices and remote locations.
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Demo Our Solutions
arrow Avaya Web-based Telephony
  Avaya one-X Portal consolidates access to all the critical voice applications that a user needs in a simple web-based interface.
arrow Create Consistent Communications and Customer Service for Branch Offices
  Avaya Distributed Office delivers centralized management and consistent communications features for all branch offices—so you can deliver the same high quality client experience from any location.
arrow SIP and the Service Provider
  Learn how a SIP service provider can leverage existing IP infrastructure to deliver next-generation applications.
arrows All Demos
Snapshots
arrow Intelligent Communications
  Can a communications system turn you into a superworker? Watch video.
 
Insights
arrow Hearing a New Voice in Banking: The Branch Gets Personal !
  Individualized banking is the new voice the customer expects to hear. Avaya Intelligent Communications redefines the consumer banking experience.
arrow The WOW Customer Experience!
  With advanced communications solutions, retailers can provide customers inside the store and elsewhere easy access to information. Do you have the tools to give your customers a ‘wow’ experience?
arrow Forrester on the Total Economic Impact of Avaya IP Telephony in Branch Environments !
  This mulitcompany study conducted by one of the most respected analyst firms illustrates how IP Telephony solutions can boost the bottom line.
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Contact Avaya:
Phone Australia:
1800 302 833
Phone New Zealand:
+61 2 9352 9000
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