Media Relations:
Linda Motherwell
Avaya Ltd
+61 2 9352 9107
motherwell@avaya.com

David Bass
Bass Public Relations
+61 2 9967 8022
david@basspr.com.au

Australia – GlobalConnect Australia, an Avaya Business Partner and leading convergence/contact centre solutions provider, today announced the appointment of Grant Howe as National Sales Manager based in Sydney

Howe joins GlobalConnect Australia with 20 years’ experience in sales management having successfully executed multiple channel programs that significantly increased sales. He is responsible for leading the GlobalConnect Australia sales team and executing on the company’s penetration into enterprise and government with its integrated suite of IP applications.

Most recently, Howe was Director of Business Development for Avaya South Pacific. During his seven years with the organisation, Howe managed the company’s business development team, strategic vendor relationships and executed on delivering business opportunities within the region’s largest enterprises.

In his previous role as Channel Director for Avaya South Pacific, Howe oversaw channel development and recruitment devising marketing, training and certification strategies for the organisation’s Business Partner community.

Howe joined Avaya from Phoneware Communications where he was an Account Manager responsible for managing the organisation’s voice messaging clients. Previously, he spent eight years with New Zealand business automation reseller, Copy Corporation, as Managing Director.

“Grant has a great base knowledge of the strategic importance of channel relationships, sales and converged IP communications and I am excited he will be putting it to practise across our entire sales team,” said Pushkar Taneja, Managing Director, GlobalConnect Australia.

“GlobalConnect Australia is an exciting company with great market potential for its applications in IVR, workforce management and quality monitoring,” said Howe. “This is a successful organisation with a tremendous team and a quality customer base to build upon. I’m looking forward to joining the GlobalConnect Australia team and driving new business initiatives, expanding sales efforts and helping the company reach its business goals.”

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) Telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com.au

About GlobalConnect Australia
Headquartered in Sydney with offices in Melbourne and Adelaide, GlobalConnect Australia Pty Ltd is a wholly owned subsidiary of Avaya GlobalConnect Ltd, the largest Avaya partner and reseller in the Asia Pacific region.

An IP Systems Integration (IPSI) specialist, GlobalConnect provides hardware, software and applications based services to Australian large to medium enterprises, including contact centre/CRM solutions.

With access to the largest regional pool of Avaya certified engineers and technicians, GlobalConnect offers unparalleled expertise, backed by an athletic, delivery and satisfaction oriented service culture.

GlobalConnect has integrated IP system solutions for Australian health, banking and finance companies, as well as government agencies.

For further details visit www.globalconnect.com.au