For Immediate Release: 06-Jun-2006
Media Relations:
Linda Motherwell,
Professional Public Relations for Avaya
+61 2 9818 0987 / 0410 193 735
linda.motherwell@ppr.com.au
McGregors International for GlobalConnect:
Philippa Giles,
McGregors International
Phone: 02 9967 9399
Email: pip@mcgregors.com.au
Meredith Lill,
Phone: 02 9967 9399
Email: meredith@mcgregors.com.au
Sydney, Australia – Continuing a stellar start, the local
operation of GlobalConnect has secured Gold Partner status within the Avaya
channel for Australia in recognition of sales achievement.
At the same time, GlobalConnect's parent 'AVAYA GlobalConnect' has further
fuelled its regional fortunes and won the distinction of Avaya Platinum Partner.
A fast moving and aggressive market partner for Avaya, GlobalConnect established
local operations in late 2004. Employing highly skilled employees with Avaya
solutions expertise, it kick started a concentrated, results oriented campaign
to acquire new customers and a leading share of the thriving Avaya IP Solutions
channel. It has presence in NSW, Victoria and Queensland.
With the IP communications hype cycle well and truly over and the Australian
market focused on outcomes, the enterprise business base is increasingly less
willing to take risks on stand-alone local integrators with dubious financial
track records.
The current decision making climate is a boon for GlobalConnect given the
significant resources of the parent company behind it. Leveraging superior
regional scale and a Who's Who blue chip client base, GlobalConnect has secured
hotly contested, plum national accounts in banking & finance, media and healthcare
verticals.
Managing Director, Peter Jayaseelan, attributes the rapid rise and success
of the business in Australia to a clear, focused market approach, the expertise
and experience of his design, implementation and support team and an excellent
partnership with Avaya.
"Convergence, Contact Centres and Customer Service are the three pillars we
build new business upon. Our aim is to ensure that the solutions deployed by
GlobalConnect act as a technology enabler for our customers. This will have
a positive impact on their operational front lines and on their financial bottom
line. We've an outstanding delivery team that continues to deliver great results
on both fronts," said Mr. Jayaseelan.
"Importantly, the relationship with Avaya has been exceptional. We've committed
ourselves to understanding and incorporating Avaya expertise and values into our
business approach which is a considerable competitive advantage."
About GlobalConnect Australia
Headquartered in Sydney, GlobalConnect Australia is a
wholly owned subsidiary of Avaya GlobalConnect Ltd.,
a leading converged solutions provider. Specialising
in IP Telephony and call centre/crm solutions to large
and medium sized enterprises, we provide our customers
superior end-to-end technology to meet their customer
management needs, together with unparalleled expertise.
About Avaya
Avaya Inc. designs, builds and manages communications
networks for more than 1 million businesses worldwide,
including over 90 percent of the FORTUNE 500®. Focused
on businesses large to small, Avaya is a world leader
in secure and reliable Internet Protocol (IP) Telephony
systems and communications software applications and
services.
Driving the convergence of voice and data communications
with business applications - and distinguished by comprehensive
worldwide services - Avaya helps customers leverage
existing and new networks to achieve superior business
results. For more information visit the Avaya website:
www.avaya.com.au
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